Last updated: 25 October 2026
This Privacy Policy explains how Khushrav Ventures (“Fabric Online”, “we”, “us”) collects, uses and protects your personal information when you visit https://fabriconline.in or place an order with us.
1. Information we collect
- Contact and order details: name, phone number, email, billing and shipping address, GSTIN (if provided).
- Order history and communication with us.
- Technical data such as IP address, browser type and pages visited, collected through cookies.
We do not store your card, UPI or bank details. Payments are processed securely by our payment partner Razorpay under its own privacy policy.
2. How we use your information
- To process, ship and deliver your orders and handle returns and refunds.
- To send order updates, invoices and respond to your queries.
- To meet legal, tax and accounting obligations, including GST.
- To improve our website and prevent fraud.
- To send offers, only if you opt in. You can unsubscribe at any time.
3. Sharing
We share only what is needed with courier and logistics partners (for delivery), Razorpay (for payments) and government authorities where required by law. We do not sell your personal data.
4. Cookies
We use cookies to keep your cart, remember your session and understand site usage. You can disable cookies in your browser, but some features such as the cart may not work.
5. Data retention and security
We keep order records for as long as required by Indian tax laws, and other data only as long as needed. We use SSL encryption and reasonable security practices to protect your data.
6. Your rights
Under the Digital Personal Data Protection Act, 2023, you may ask to access, correct or delete your personal data, or withdraw consent, by writing to us.
7. Grievance Officer
Proprietor, Khushrav Ventures
276, Raj World, Palanpur Canal Road, Surat, Gujarat 395009
Email: info@fabriconline.in | Phone: +91 79878 80752
We may update this policy from time to time. Changes will be posted on this page.